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  1. Preface
  2. Part 1: Introducing Operational Insights
  3. Part 2: Monitoring Informatica Intelligent Cloud Services
  4. Part 3: Monitoring on-premises applications

Operational Insights

Operational Insights

Configuring the firewall

Configuring the firewall

If your organization uses a protective firewall, include the Informatica Intelligent Cloud Services and Operational Insights domain name or IP address ranges for your region in the list of approved domain names or IP addresses. You must also configure Secure Agents used by the domains Operational Insights monitors to use the approved IP address ranges.
You should also enable the port that the Secure Agent uses. The Secure Agent uses port 443 (HTTPS) to connect to the internet. Configure your firewall to allow traffic to pass over port 443.
You must add the domain name or IP address ranges required by both
Informatica Intelligent Cloud Services
and Operational Insights to your list of approved domain names or IP addresses.
The allowlists of domains and IP addresses can vary according to your data center, which is also called a POD (Point of Deployment). You can identify your POD through the URL that appears when you open any service in
Informatica Intelligent Cloud Services
. The first few characters of the URL string identify the POD. For example, if the URL starts with
usw3.dm-us.informaticacloud.com
, your POD is USW3.
You can find the domains and IP addresses to allowlist for
Informatica Intelligent Cloud Services
in the following KB article on Informatica Network:
You can find the domains and IP addresses to allowlist for Operational Insights in the following KB article on Informatica Network:
To configure a Secure Agent to use the approved IP address ranges, complete the steps below:
  1. Add either the domain names or the IP address ranges for your region to your list of approved addresses.
  2. Log in to Operational Insights.
  3. Select a domain, and then click the
    Details
    tab.
  4. Locate the name of the Secure Agent the domain uses in the Secure Agent Group property.
  5. Click
    Secure Agents
    in the left hand navigation bar.
  6. Select a Secure Agent, then click
    Manage
    .
    The Details page for the Secure Agent opens in the Administrator application.
  7. Click
    Edit
    .
  8. Click the
    +
    symbol next to a property in the Custom Configuration section of the page to add a new custom property.
  9. Select
    OpsInsights Data Collector
    from the Service menu, and then select
    OpsInsights
    from the Type menu.
  10. Enter
    useStaticIP
    in the Name field, and then enter
    true
    in the Value field.
  11. Click
    Save
    .

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