Use the Administrator tool to enable and disable the SAP BW Service. You might disable the SAP BW Service if you need to perform maintenance on the machine where the SAP BW Service runs. Enable the disabled SAP BW Service to make it available again.
Before you enable the SAP BW Service, you must define Informatica as a logical system in SAP BW.
When you enable the SAP BW Service, the service starts. If the service cannot start, the domain tries to restart the service based on the restart options configured in the domain properties.
If the service is enabled but fails to start after reaching the maximum number of attempts, the following message appears:
The SAP BW Service <service name> is enabled.
The service did not start. Please check the logs for more information.
You can review the logs to determine the reason for failure and fix the problem. After you fix the problem, disable and re-enable the SAP BW Service to start it.
When you enable the SAP BW Service, it tries to connect to the associated Integration Service. If the Integration Service is not enabled and the SAP BW Service cannot connect to it, the SAP BW Service still starts successfully. When the SAP BW Service receives a request from SAP BW to start a PowerCenter or Developer tool workflow, the service tries to connect to the associated Integration Service again. If it cannot connect, the SAP BW Service returns the following message to the SAP BW system:
The SAP BW Service could not find Integration Service <service name> in domain <domain name>.
To resolve this problem, verify that the Integration Service is enabled, and that the domain name and Integration Service name that you entered under the third-party details of the InfoPackage are valid. Then, restart the process chain in the SAP BW system.
When you disable the SAP BW Service, select one of the following options:
Complete. Disables the SAP BW Service after all service processes complete.
Abort. Aborts all processes immediately and then disables the SAP BW Service. You might choose abort if a service process stops responding.