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  1. Installation Overview
  2. Before You Install the Services
  3. Service Installation
  4. After You Install the Services
  5. Client Installation
  6. Uninstallation
  7. Starting and Stopping Informatica Services
  8. Connecting to Databases from Windows
  9. Connecting to Databases from UNIX
  10. Updating the DynamicSections Parameter of a DB2 Database
  11. Installation and Configuration Checklist
  12. Split Domain Configuration for Metadata Manager

Installation and Configuration Guide

Installation and Configuration Guide

Starting Informatica

Starting Informatica

The installer runs infaservice to start the Informatica service. To troubleshoot issues when Informatica fails to start, use the information in the installation debug log and the node.log and catalina.out Service Manager log files to identify the cause of the error.
If you create a domain, log in to Informatica Administrator after the Informatica service starts to verify that the domain is available. If you join a domain, log in to Informatica Administrator after the Informatica service starts to verify that the node was successfully created and started.
Informatica can fail to start for the following reasons:
  • The Service Manager is out of system memory.
    The Java Runtime Environment (JRE) that starts Informatica and runs the Service Manager may not have enough system memory to start. Set the INFA_JAVA_OPTS environment variable to configure the amount of system memory used by Informatica. On UNIX, you can set the memory configuration when you start Informatica.
  • The domain configuration database is not available.
    Informatica fails to start on a node if the Service Manager on a gateway node cannot connect to the domain configuration database within 30 seconds. Verify that the domain configuration repository is available.
  • You incorrectly configure the Informatica service user account.
    Informatica fails to start if you incorrectly configure the Windows domain, user name, or password when you configure the user account to start the Informatica service on Windows. In addition, the user account must have the Act as operating system permission.
  • The content of the PATH environment variable exceeds the maximum length allowed.
    On Windows, Informatica fails to start if files or libraries required by Informatica are not in the system path and cannot be accessed. This problem can occur if the total number of characters in the PATH environment variable exceeds the limit.
  • Some of the folders in the Informatica installation directory do not have the appropriate execute permissions.
    Grant execute permission on the Informatica installation directory.