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  1. Installation Overview
  2. Before You Install the Services
  3. Service Installation
  4. After You Install the Services
  5. Client Installation
  6. Uninstallation
  7. Starting and Stopping Informatica Services
  8. Connecting to Databases from Windows
  9. Connecting to Databases from UNIX
  10. Updating the DynamicSections Parameter of a DB2 Database
  11. Installation and Configuration Checklist
  12. Split Domain Configuration for Metadata Manager

Installation and Configuration Guide

Installation and Configuration Guide

Troubleshooting the Login to Informatica Administrator

Troubleshooting the Login to Informatica Administrator

If the Informatica domain uses Kerberos authentication, you might encounter the following issues when logging in to the Administrator tool:
I cannot log in to the Administrator tool from the same machine where I created the domain gateway node.
After installation, if you cannot log in to the Administrator tool from the same machine where you created the domain gateway node, clear the browser cache. When you initially log in to the Administrator tool after installation, you can only log in with the Administrator user account created during installation. If a different user credential is stored in the browser cache, the login can fail.
A blank page appears after I log in to the Administrator tool.
If a blank page appears after you log in to the Administrator tool, verify that you enabled delegation for all user accounts with service principals used in the Informatica domain. To enable delegation, in the Microsoft Active Directory Service, set the
Trust this user for delegation to any service (Kerberos only)
option for each user account that you set an SPN.