Table of Contents

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  1. Preface
  2. Analyst Service
  3. Catalog Service
  4. Content Management Service
  5. Data Integration Service
  6. Data Integration Service Architecture
  7. Data Integration Service Management
  8. Data Integration Service Grid
  9. Data Integration Service REST API
  10. Data Integration Service Applications
  11. Data Privacy Management Service
  12. Enterprise Data Preparation Service
  13. Interactive Data Preparation Service
  14. Informatica Cluster Service
  15. Mass Ingestion Service
  16. Metadata Access Service
  17. Metadata Manager Service
  18. Model Repository Service
  19. PowerCenter Integration Service
  20. PowerCenter Integration Service Architecture
  21. High Availability for the PowerCenter Integration Service
  22. PowerCenter Repository Service
  23. PowerCenter Repository Management
  24. PowerExchange Listener Service
  25. PowerExchange Logger Service
  26. SAP BW Service
  27. Search Service
  28. System Services
  29. Test Data Manager Service
  30. Test Data Warehouse Service
  31. Web Services Hub
  32. Application Service Upgrade
  33. Appendix A: Application Service Databases
  34. Appendix B: Connecting to Databases from Windows
  35. Appendix C: Connecting to Databases from UNIX or Linux
  36. Appendix D: Updating the DynamicSections Parameter of a DB2 Database

Enabling and Disabling the SAP BW Service

Enabling and Disabling the SAP BW Service

Use the Administrator tool to enable and disable the SAP BW Service. You might disable the SAP BW Service if you need to perform maintenance on the machine where the SAP BW Service runs. Enable the disabled SAP BW Service to make it available again.
Before you enable the SAP BW Service, you must define Informatica as a logical system in SAP BW.
When you enable the SAP BW Service, the service starts. If the service cannot start, the domain tries to restart the service based on the restart options configured in the domain properties.
If the service is enabled but fails to start after reaching the maximum number of attempts, the following message appears:
The SAP BW Service <service name> is enabled. The service did not start. Please check the logs for more information.
You can review the logs to determine the reason for failure and fix the problem. After you fix the problem, disable and re-enable the SAP BW Service to start it.
When you enable the SAP BW Service, it tries to connect to the associated Integration Service. If the Integration Service is not enabled and the SAP BW Service cannot connect to it, the SAP BW Service still starts successfully. When the SAP BW Service receives a request from SAP BW to start a workflow, the service tries to connect to the associated Integration Service again. If it cannot connect, the SAP BW Service returns the following message to the SAP BW system:
The SAP BW Service could not find Integration Service <service name> in domain <domain name>.
To resolve this problem, verify that the Integration Service is enabled, and that the domain name and Integration Service name that you entered under the third-party details of the InfoPackage are valid. Then, restart the process chain in the SAP BW system.
When you disable the SAP BW Service, select one of the following options:
  • Complete. Disables the SAP BW Service after all service processes complete.
  • Abort. Aborts all processes immediately and then disables the SAP BW Service. You might choose abort if a service process stops responding.