Table of Contents

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  1. Preface
  2. Understanding Domains
  3. Managing Your Account
  4. Using Informatica Administrator
  5. Using the Domain View
  6. Domain Management
  7. Nodes
  8. High Availability
  9. Connections
  10. Connection Properties
  11. Schedules
  12. Domain Object Export and Import
  13. License Management
  14. Monitoring
  15. Log Management
  16. Domain Reports
  17. Node Diagnostics
  18. Understanding Globalization
  19. Informatica Cloud Administration
  20. Appendix A: Code Pages
  21. Appendix B: Custom Roles
  22. Appendix C: Informatica Platform Connectivity
  23. Appendix D: Configure the Web Browser

Administrator Guide

Administrator Guide

Informatica MySupport Portal Login

Informatica MySupport Portal Login

You must log in to the customer portal to upload node diagnostics to the Configuration Support Manager. The login credentials are not specific to a user. The same credentials are applicable for all users who have access to the Administrator tool. Register at http://communities.informatica.com if you do not have the customer portal login details. You need to enter the customer portal login details and, then save these details. Alternatively, you can enter the customer portal details each time you upload node diagnostics to the Configuration Support Manager. You can generate node diagnostics without entering the login details.
To maintain login security, you must log out of the Configuration Support Manager and the Node Diagnostics Upload page of the Administrator tool.
  • To log out of the Configuration Support Manager, click the logout link.
  • To log out of the Upload page, click
    Close Window
    .
If you close these windows through the web browser close button, you remain logged in to the Configuration Support Manager. Other users can access the Configuration Support Manager without valid credentials.