Table of Contents


  1. About the Security Guide
  2. Introduction to Informatica Security
  3. User Authentication
  4. LDAP Security Domains
  5. Kerberos Authentication
  6. Domain Security
  7. SAML Authentication for Informatica Web Applications
  8. Security Management in Informatica Administrator
  9. Users and Groups
  10. Privileges and Roles
  11. Permissions
  12. Audit Reports
  13. Command Line Privileges and Permissions
  14. Custom Roles
  15. Default List of Cipher Suites

Unlocking a User Account

Unlocking a User Account

The domain administrator can unlock a user account that is locked out of the domain. If the user is a native user, the administrator can request that the user reset their password before logging back into the domain.
The user must have a valid email address configured in the domain to receive notifications when their account password has been reset.
If the user is locked out of the LDAP authentication server, the LDAP administrator must unlock the user account in the LDAP server.
  1. In the Administrator tool, click the
  2. Click
    Account Management
    The Account Management page displays the following lists of locked-out users:
    Locked Out Native Users
    Includes user accounts in the Native security domain that are locked out.
    Locked Out LDAP Users
    Includes user accounts in LDAP security domains that are locked out.
  3. Select the users that you want to unlock.
  4. Select
    Unlock user and reset password
    to generate a new password for the user after you unlock the account.
    The user receives the new password in an email.
  5. Click the
    Unlock selected users

Updated October 10, 2019