Use service variables to address email in Email tasks, post-session email, and suspension email. When you configure the Integration Service, you configure the service variables. You may need to verify these variables with the domain administrator. You can use the following service variables as the email recipient:
Defines the email address of the user to receive email when a session completes successfully. Use this variable with post-session email. You can also use it to address email in standalone Email tasks or suspension email.
Defines the email address of the user to receive email when a session completes with failure or when the Integration Service suspends a workflow. Use this variable with post-session or suspension email. You can also use it to address email in standalone Email tasks.
When you use one of these service variables, the Integration Service sends email to the address configured for the service variable. $PMSuccessEmailUser and $PMFailureEmailUser are optional process variables. Verify that you define a variable before using it to address email.
You might use this functionality when you have an administrator who troubleshoots all failed sessions. Instead of entering the administrator email address for each session, use the email variable $PMFailureEmailUser as the recipient for post-session email. If the administrator changes, you can correct all sessions by editing the $PMFailureEmailUser service variable, instead of editing the email address in each session.
You might also use this functionality when you have different administrators for different Integration Services. If you deploy a folder from one repository to another or otherwise change the Integration Service that runs the session, the new service sends email to users associated with the new service when you use process variables instead of hard-coded email addresses.