After installation, if you cannot log in to the Administrator tool from the same machine where you created the domain gateway node, clear the browser cache. When you initially log in to the Administrator tool after installation, you can only log in with the Administrator user account created during installation. If a different user credential is stored in the browser cache, the login can fail.

If a blank page appears after you log in to the Administrator tool, verify that you enabled delegation for all user accounts with service principals used in the Informatica domain. To enable delegation, in the Microsoft Active Directory Service, set the

Trust this user for delegation to any service (Kerberos only)

option for each user account that you set an SPN.