Table of Contents

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  1. Preface
  2. Part 1: Installation Getting Started
  3. Part 2: Before You Install the Services
  4. Part 3: Run the Services Installer
  5. Part 4: After You Install the Services
  6. Part 5: Informatica Client Installation
  7. Part 6: Uninstallation
  8. Appendix A: Starting and Stopping Informatica Services
  9. Appendix B: Managing Distribution Packages
  10. Appendix C: Connecting to Databases from UNIX or Linux
  11. Appendix D: Connecting to Databases from Windows
  12. Appendix E: Updating the DynamicSections Parameter of a DB2 Database

Installation for PowerCenter and Data Quality

Installation for PowerCenter and Data Quality

Troubleshooting the Login to Informatica Administrator

Troubleshooting the Login to Informatica Administrator

If the
Informatica domain
uses Kerberos authentication, you might encounter the following issues when logging in to the Administrator tool:
I cannot log in to the Administrator tool from the same machine where I created the domain gateway node.
After installation, if you cannot log in to the Administrator tool from the same machine where you created the domain gateway node, clear the browser cache. When you initially log in to the Administrator tool after installation, you can only log in with the Administrator user account created during installation. If a different user credential is stored in the browser cache, the login can fail.
A blank page appears after I log in to the Administrator tool.
If a blank page appears after you log in to the Administrator tool, verify that you enabled delegation for all user accounts with service principals used in the
Informatica domain
. To enable delegation, in the Microsoft Active Directory Service, set the
Trust this user for delegation to any service (Kerberos only)
option for each user account that you set an SPN.

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