PowerExchange for Email Server User Guide for PowerCenter

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Valid trust certificate not found.

This error occurs when you click the Authenticate button. You have not added a correct or valid trust certificate for the mail server to the cacerts keystore of the system JRE and you are connecting to the mail server over a secure protocol such as IMAPS or POP3S.

Verify that you have added a correct and valid trust certificate for the mail server to the cacerts keystore of the system JRE.

The cacerts keystore is located in the following directory:

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<PowerCenter Installation Directory>\java\jre\lib\security

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For example, use the following syntax to add the certificate certificate.cer to the cacerts keystore:

<PowerCenter Installation Directory>\java\bin\keytool -import -alias <certificate alias> -file

certificate.cer -keystore <PowerCenter Installation Directory>\java\jre\lib\security\cacerts –v

For more information about the trust certificates, contact your system administrator.

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PowerExchange for Email Server User Guide for PowerCenter

PowerExchange for Email Server User Guide for PowerCenter

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