Table of Contents

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  1. Preface
  2. Understanding Domains
  3. Managing Your Account
  4. Using Informatica Administrator
  5. Using the Domain View
  6. Domain Management
  7. Nodes
  8. High Availability
  9. Connections
  10. Connection Properties
  11. Schedules
  12. Domain Object Export and Import
  13. License Management
  14. Monitoring
  15. Log Management
  16. Domain Reports
  17. Node Diagnostics
  18. Understanding Globalization
  19. Appendix A: Code Pages
  20. Appendix B: Custom Roles
  21. Appendix C: Informatica Platform Connectivity
  22. Appendix D: Configure the Web Browser

Administrator Guide

Administrator Guide

Troubleshooting the Login to Informatica Administrator

Troubleshooting the Login to Informatica Administrator

If the Informatica domain uses Kerberos authentication, you might encounter the following issues when logging in to the Administrator tool:
I cannot log in to the Administrator tool from the same machine where I created the domain gateway node.
After installation, if you cannot log in to the Administrator tool from the same machine where you created the domain gateway node, clear the browser cache. When you initially log in to the Administrator tool after installation, you can only log in with the Administrator user account created during installation. If a different user credential is stored in the browser cache, the login can fail.
A blank page appears after I log in to the Administrator tool.
If a blank page appears after you log in to the Administrator tool, verify that you enabled delegation for all user accounts with service principals used in the Informatica domain. To enable delegation, in the Microsoft Active Directory Service, set the
Trust this user for delegation to any service (Kerberos only)
option for each user account that you set an SPN.

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