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Synchronize Dynamics 365 Accounts or Contacts with Salesforce Accounts or Contacts

Synchronize Dynamics 365 Accounts or Contacts with Salesforce Accounts or Contacts

Synchronize Dynamics 365 Accounts or Contacts with Salesforce Accounts or Contacts recipe assets

Synchronize Dynamics 365 Accounts or Contacts with Salesforce Accounts or Contacts recipe assets

The following table lists the assets that the Synchronize Dynamics 365 Accounts or Contacts with Salesforce Accounts or Contacts recipe package contains:
Asset Name
Asset Type
Description
Dynamics365Account
Process Object
Dynamics 365 Account entity.
Dynamics365Contact
Process Object
Dynamics 365 Contact entity.
MySQLConnectionCustomer
App Connection
MySQL connection with the schema database customer.
Dynamics365ConnectionAccount
App Connection
Dynamics 365 connection based on the Table API.
SalesforceConnectionAccount
App Connection
Salesforce connection with the account filter.
Process Accounts
Process
Subprocess to search for an account, update it in Salesforce, and save the results with Dynamics 365 IDs and Salesforce IDs in the database.
Process Contact
Process
Subprocess to search for a contact, update it in Salesforce, and save the results with Dynamics 365 IDs and Salesforce IDs in the database.
Dynamics 365 to Salesforce (Sync Account, Contact)
Process
When the
Account
or
Contact
entity is created or updated, the process is called by a webhook from Dynamics 365, and then a subprocess is called. The subprocess searches for an account in Salesforce based on the
new_salesforceid
field value. If the account exists, the process updates the Salesforce account data. If the account does not exist, the process creates a new account in Salesforce and assigns the
new_salesforceid
field value to the ID of the new account. The process creates a record in the Salesforce database. The subprocess for contact entities uses the same steps as the subprocess for account entities. It also creates an account to which the contact is associated.

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