Preface
Introduction to Synchronize Dynamics 365 Accounts with Zendesk Organizations recipe
- Prerequisites for creating custom fields in Zendesk
Synchronize Dynamics 365 Accounts with Zendesk Organizations recipe contents
- Synchronize Dynamics 365 Accounts with Zendesk Organizations recipe assets
Using the Synchronize Dynamics 365 Accounts with Zendesk Organizations recipe

Synchronize Dynamics 365 Accounts with Zendesk Organizations

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Data synchronization from Dynamics 365 accounts to Zendesk organizations

After you publish the process, whenever a Dynamics 365 account is created or updated, Dynamics 365 sends a webhook and triggers the process, and the account details are synchronized with the Zendesk organization without manual intervention.

The following table shows the fields that are synchronized between the Dynamics 365 account and the Zendesk organization:

Dynamics 365 Account	Zendesk Organization
Name	Name
ID	External ID. This field is not displayed in the UI.
Description	Details
Other fields	Custom fields

Using the Synchronize Dynamics 365 Accounts with Zendesk Organizations recipe

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Synchronize Dynamics 365 Accounts with Zendesk Organizations

Synchronize Dynamics 365 Accounts with Zendesk Organizations

Data synchronization from Dynamics 365 accounts to Zendesk organizations

Data synchronization from Dynamics 365 accounts to Zendesk organizations