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Table of Contents

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  1. Preface
  2. Synchronize NetSuite Cases with Salesforce Cases Recipe Overview
  3. Prerequisites for configuring a script in NetSuite
  4. Synchronize NetSuite Cases with Salesforce cases recipe contents
  5. Using the Synchronize NetSuite Cases with Salesforce Cases recipe

Synchronize NetSuite Cases with Salesforce Cases

Synchronize NetSuite Cases with Salesforce Cases

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Synchronize NetSuite Cases with Salesforce Cases recipe assets

Synchronize NetSuite Cases with Salesforce Cases recipe assets

The following table lists the assets that the Synchronize NetSuite Cases with Salesforce Cases recipe package contains:
Asset Name
Asset Type
Description
Account_PO
Process object
Prepares a Salesforce user account from the NetSuite account.
Address_PO
Process object
Prepares a Salesforce user address from the NetSuite address.
Case_PO
Process object
Prepares a Salesforce case from the NetSuite case.
Contact_PO
Process object
Prepares a Salesforce contact from the NetSuite contact.
NetSuiteConnectionCase
App connection
Connects to the NetSuite connection.
SalesforceConnectionNetSuiteCase
App connection
Connects to the Salesforce connection with
Case
 object filters.
Synchronize NetSuite Case with Salesforce Case
Process
Perform steps to synchronize data from NetSuite cases to Salesforce cases when a case is created or updated in NetSuite.
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