Synchronize Salesforce Contacts with ServiceNow Users

Synchronize Salesforce Contacts with ServiceNow Users

Synchronize Salesforce Contacts with ServiceNow Users recipe assets

Synchronize Salesforce Contacts with ServiceNow Users recipe assets

The following table lists the assets that the Synchronize Salesforce Contacts with ServiceNow Users recipe package contains:
Asset Name
Asset Type
Description
SaleforceConnectionContact
App Connection
Salesforce connection with the Contact object filter.
ServiceNowConnectionContact
App Connection
ServiceNow connection based on the Table API.
Create ServiceNow User from Salesforce Contact
Process
The process is called by an HTTP request with the contact ID as an incoming parameter. After successful initial validation by ID and email, the process searches for the user by ID in the ServiceNow
Users
table. If the user does not exist in the table, the process creates a user with the
Username
,
First Name
,
Last Name
,
Email
, and
Phone
fields. The process then returns the user ID in ServiceNow.

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