Communities
A collaborative platform to connect and grow with like-minded Informaticans across the globe
Product Communities
Connect and collaborate with Informatica experts and champions
Discussions
Have a question? Start a Discussion and get immediate answers you are looking for
User Groups
Customer-organized groups that meet online and in-person. Join today to network, share ideas, and get tips on how to get the most out of Informatica
Get Started
Community Guidelines
Knowledge Center
Troubleshooting documents, product guides, how to videos, best practices, and more
Knowledge Base
One-stop self-service portal for solutions, FAQs, Whitepapers, How Tos, Videos, and more
Support TV
Video channel for step-by-step instructions to use our products, best practices, troubleshooting tips, and much more
Documentation
Information library of the latest product documents
Velocity (Best Practices)
Best practices and use cases from the Implementation team
Learn
Rich resources to help you leverage full capabilities of our products
Trainings
Role-based training programs for the best ROI
Certifications
Get certified on Informatica products. Free, Foundation, or Professional
Product Learning Paths
Free and unlimited modules based on your expertise level and journey
Resources
Library of content to help you leverage the best of Informatica products
Tech Tuesdays Webinars
Most popular webinars on product architecture, best practices, and more
Product Availability Matrix
Product Availability Matrix statements of Informatica products
SupportFlash
Monthly support newsletter
Support Documents
Informatica Support Guide and Statements, Quick Start Guides, and Cloud Product Description Schedule
Product Lifecycle
End of Life statements of Informatica products
Ideas
Events
Change Request Tracking
Marketplace
English
  • Application Integration
  • All Products

Table of Contents

Search

  1. Preface
  2. Synchronize Salesforce Contacts with ServiceNow Users recipe overview
  3. Synchronize Salesforce Contacts with ServiceNow Users recipe contents
  4. Using the Synchronize Salesforce Contacts with ServiceNow Users recipe

Synchronize Salesforce Contacts with ServiceNow Users

Synchronize Salesforce Contacts with ServiceNow Users

Back Next

Prerequisites for creating a custom field in the Salesforce contact entity

Prerequisites for creating a custom field in the Salesforce contact entity

To create a custom field in the Salesforce contact entity, perform the following steps:
  1. Log in to the Salesforce organization.
  2. Go to
    Setup
    Build
    Customize
    Contacts
    Fields
    , and then click
    New
    .
    The following image shows the
    New
     button on the
    Contacts Fields
     page:
    The image shows the New button on the Contacts Fields page.
  3. In the
    Field Label
     field, enter the
    ServiceNow_ID
     value and save the custom field.
    You must create a custom field in Salesforce with the
    Text
     data type.
    The following image shows the
    New Custom Field
     page:
    The image shows the New Custom Field page.
0 COMMENTS
We’d like to hear from you!