Preface
Introduction to Synchronize Salesforce Incidents with ServiceNow Incidents recipe
- Prerequisites for configuring a Salesforce platform event
  - Configuring a Salesforce platform event to subscribe to Incident object change
Recipe contents
- Synchronize Salesforce Incidents with ServiceNow Incidents recipe assets
- Synchronize Salesforce Incidents with ServiceNow Incidents using Platform Events process
Using the Synchronize Salesforce Incidents with ServiceNow Incidents recipe

Synchronize Salesforce Incidents with ServiceNow Incidents based on Platform Events

Back Next

Configuring a Salesforce platform event to subscribe to Incident object change

Salesforce connections in

Application Integration

support the Salesforce Streaming API. You can configure an event source in a Salesforce connection to subscribe to Salesforce platform events and PushTopic queries. You can use the event source in a process to consume changes in real-time.

For more information about setting up Salesforce platform events, see the Informatica Knowledge Base article 000181147.

To set up the Salesforce platform event, perform the following steps:

Step 1: Create a platform event

Step 2: Create a new connected app

Step 3: Set object permissions

Step 4: Create a trigger to generate an event

Prerequisites for configuring a Salesforce platform event

Create a platform event

Create a new connected app

Set object permissions

Create a trigger to generate an event

Download Guide

Watch

Comments

Cloud Application Integration Homepage

0 COMMENTS

We’d like to hear from you! Log in to comment.

Rename Saved Search

Table of Contents

Synchronize Salesforce Incidents with ServiceNow Incidents based on Platform Events

Synchronize Salesforce Incidents with ServiceNow Incidents based on Platform Events

Configuring a Salesforce platform event to subscribe to Incident object change

Configuring a Salesforce platform event to subscribe to Incident object change