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Preface
Introduction to Synchronize Salesforce Incidents with ServiceNow Incidents recipe
- Prerequisites for configuring a Salesforce platform event
  - Configuring a Salesforce platform event to subscribe to Incident object change
Recipe contents
- Synchronize Salesforce Incidents with ServiceNow Incidents recipe assets
- Synchronize Salesforce Incidents with ServiceNow Incidents using Platform Events process
Using the Synchronize Salesforce Incidents with ServiceNow Incidents recipe

Synchronize Salesforce Incidents with ServiceNow Incidents based on Platform Events

Synchronize Salesforce Incidents with ServiceNow Incidents based on Platform Events

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Using the Synchronize Salesforce Incidents with ServiceNow Incidents recipe

Using the Synchronize Salesforce Incidents with ServiceNow Incidents recipe

To use the Synchronize Salesforce Incidents with ServiceNow Incidents recipe, you must perform the following steps manually:

Step 1: Copy and access the recipe content

Step 2: Configure and publish the Salesforce connection

Step 3: Configure and publish the ServiceNow connection

Step 4: Configure and publish the process

Step 5: Test data synchronization from Salesforce incidents to ServiceNow incidents

Copying and accessing the recipe content

Configuring and publishing the Salesforce connection

Configuring and publishing the ServiceNow connection

Configuring and publishing the process

Test data synchronization from Salesforce incidents to ServiceNow incidents

Rules and guidelines for using the Synchronize Salesforce Incidents to ServiceNow Incidents recipe

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