Communities
A collaborative platform to connect and grow with like-minded Informaticans across the globe
Product Communities
Connect and collaborate with Informatica experts and champions
Discussions
Have a question? Start a Discussion and get immediate answers you are looking for
User Groups
Customer-organized groups that meet online and in-person. Join today to network, share ideas, and get tips on how to get the most out of Informatica
Get Started
Community Guidelines
Knowledge Center
Troubleshooting documents, product guides, how to videos, best practices, and more
Knowledge Base
One-stop self-service portal for solutions, FAQs, Whitepapers, How Tos, Videos, and more
Support TV
Video channel for step-by-step instructions to use our products, best practices, troubleshooting tips, and much more
Documentation
Information library of the latest product documents
Velocity (Best Practices)
Best practices and use cases from the Implementation team
Learn
Rich resources to help you leverage full capabilities of our products
Trainings
Role-based training programs for the best ROI
Certifications
Get certified on Informatica products. Free, Foundation, or Professional
Product Learning Paths
Free and unlimited modules based on your expertise level and journey
Resources
Library of content to help you leverage the best of Informatica products
Tech Tuesdays Webinars
Most popular webinars on product architecture, best practices, and more
Product Availability Matrix
Product Availability Matrix statements of Informatica products
SupportFlash
Monthly support newsletter
Support Documents
Informatica Support Guide and Statements, Quick Start Guides, and Cloud Product Description Schedule
Product Lifecycle
End of Life statements of Informatica products
Ideas
Events
Change Request Tracking
Marketplace
English
  • Application Integration
  • All Products

Table of Contents

Search

  1. Preface
  2. Introduction to Synchronize ServiceNow Incidents with Jira Issues recipe
  3. Synchronize ServiceNow Incidents with Jira Issues recipe contents
  4. Using the Synchronize ServiceNow Incidents with Jira Issues recipe

Synchronize ServiceNow Incidents with Jira Issues

Synchronize ServiceNow Incidents with Jira Issues

Back Next

Step 3. Configure and publish the Jira connection

Step 3. Configure and publish the Jira connection

Configure the instance domain, user name, and authentication token to connect to the Jira instance, and then publish the JiraConnectionIncident connection.
  1. Open the
    JiraConnectionIncident
     connection.
  2. From the
    Type
     list, select
    Jira
    .
  3. From the
    Run On
     list, select
    Cloud Server or any Secure Agent
    .
  4. In the
    Connection Properties
     section, enter values for the following properties:
    Property
    Description
    InstanceDomain
    The URL to access the Jira instance. For example,
    https://<<name>>.atlassian.net
    UserName
    The user name of the Jira account.
    AuthToken
    The Jira API token that you generated from
    Manage Account
     >
    Security
     >
    Create and manage API tokens
    .
  5. Save and publish the connection.
0 COMMENTS
We’d like to hear from you!