To publish the

Create Issue

process, click

Actions

in the row that contains the process and select publish.

Open the

Synchronize ServiceNow Incidents with Jira Issues

process.

On the

Start

tab of the Start step, in the

Allowed Users

or

Allowed Groups

field, enter the user or group that must have access to the process service URL at run time. By default,

Allow anonymous access

is selected.

On the

Assignments

tab of the Set Filters step, enter the custom field ID in the

Custom_Field_ID

field. Optionally, in the

Query

field, you can change the default values for filter incidents and search criteria.

Save and publish the process.