Introduction to Synchronize Workday Hired Employees with ServiceNow Users recipe
Introduction to Synchronize Workday Hired Employees with ServiceNow Users recipe
The Synchronize Workday Hired Employees with ServiceNow Users recipe is based on REST and SOAP APIs.
The processes synchronize new hires from Workday with users in ServiceNow. The process is called by an HTTP request and searches for all the new hires created or updated during the previous period in Workday. The process searches for a matching user in ServiceNow by Workday ID. If the user exists, the process updates the user details. Otherwise, it creates a new user.