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Preface
Introduction to Synchronize Zendesk Tickets with Salesforce Cases recipe
- Prerequisites for creating a custom field in Salesforce
Synchronize Zendesk Tickets with Salesforce Cases recipe contents
- Synchronize Zendesk Tickets with Salesforce Cases recipe assets
Using the Synchronize Zendesk Tickets with Salesforce Cases recipe

Synchronize Zendesk Tickets with Salesforce Cases

Synchronize Zendesk Tickets with Salesforce Cases

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Using the Synchronize Zendesk Tickets with Salesforce Cases recipe

Using the Synchronize Zendesk Tickets with Salesforce Cases recipe

To use the Synchronize Zendesk Tickets with Salesforce Cases recipe, you must perform the following steps manually:

Copy and access the recipe.

Configure and publish the Salesforce connection.

Configure and publish the Zendesk connection.

Publish the processes.

Create webhooks in Zendesk.

Step 1. Copy and access the recipe

Step 2. Configure and publish the Salesforce connection

Step 3. Configure and publish the Zendesk connection

Step 4. Configure and publish the processes

Step 5. Create webhooks in Zendesk

Invoke the process

Data synchronization from Zendesk tickets to Salesforce cases

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