You can also invoke the Synchronize Zendesk Tickets with Salesforce Cases process
manually for testing purpose.
Open the
Synchronize Zendesk Tickets with
Salesforce Cases
process and click
Actions
Properties Details
Copy Service URL
.
Open a text editor and add the input fields and
values to the service URL as shown in the following format:
<Cloud
Application Integration POD
URL>/active-bpel/public/rt/<API_name>?webhookRequest=<Webhook
request name from Zendesk>
Open a browser and paste the service URL.
You can also invoke the process using the Run Using option, REST or SOAP API endpoints in any
API client, such as cURL, Postman, SOAP UI, or through any programming language.
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