Table of Contents

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  1. Preface
  2. Introducing Administrator
  3. Organizations
  4. Licenses
  5. Ecosystem single sign-on
  6. SAML single sign-on
  7. Metering
  8. Source control and service upgrade settings
  9. Users and user groups
  10. User roles
  11. Permissions
  12. Runtime environments
  13. Serverless runtime environments
  14. Secure Agent services
  15. Secure Agent installation
  16. Schedules
  17. Bundle management
  18. Event monitoring
  19. File transfer
  20. Troubleshooting

Administrator

Administrator

Resetting a user

Resetting a user

Reset a user on the
Users
page. You can reset a user whose account is disabled or locked. When you reset a user, the user status is set to Pending Activation or to Active based on the authentication method.
  1. In
    Administrator
    , select
    Users
    .
  2. In the row that contains the user, click
    Actions
    and select
    Reset
    .
After you reset a user, the user status is reset differently based on the authentication method:
  • Native users are set to Pending Activation. The user receives an email to confirm the account. When the user clicks the
    Confirm Account
    link in the email, the user is prompted to reset the password and security question. The user can then log in to
    Informatica Intelligent Cloud Services
    .
  • Salesforce users are set to Pending Activation.
    If you activated the user using a verification code, the user receives an email with a verification code. The user account is activated when the user logs in to Salesforce, opens the Salesforce app, and enters the verification code.
    If you activated the user using Salesforce OAuth, the user receives an email with a
    Confirm Account
    link. The user account is activated when the user clicks the
    Confirm Account
    link and enters the Salesforce user name and password.
  • Microsoft Azure and SAML users are set to Active. The user can sign in through the user's identity provider.


Updated October 29, 2020