Zendesk Connector Guide

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Using a Zendesk connection in a process

After you create a Zendesk connection, you can use it in a Service step in a process.

Add a Service step to the process.

Click the Service
tab.

From the Service Type
list, select Connection
.

From the Connection
list, browse and select the Zendesk connection that you created.

From the Action
list, select the action that you want to perform. For example, select the Create Object
action to insert a single record in the specified entity type as shown in the following image:

The image shows the Create Object action that is used in a process to
insert a single record in the specified entity type.

In this case, Application Integration populates the entityType
, segment1
, …., segment6
, rawData
, and queryParams
objects under the input fields and the response
and statusCode
objects under the output fields.

Configure further steps as needed.

Validate, save, and publish the process.

Zendesk connections

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