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English
  • Customer 360 for Salesforce Spring 2017
  • All Products

Table of Contents

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  1. Preface
  2. Introduction to Informatica Cloud Customer 360
  3. Configuring the Data Cleansing Settings
  4. Managing Batch Jobs
  5. Verifying Addresses, Email Addresses, and Phone Numbers
  6. Synchronizing Salesforce Records with CC360
  7. Managing Duplicate Records
  8. Consolidating Records
  9. Converting External Records to Salesforce Records
  10. Managing Hierarchies
  11. Integrating Cloud Customer 360 with MDM Multidomain Edition
  12. Managing Multi-Org
  13. Custom Settings
  14. Glossary

Administrator Guide

Administrator Guide

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Compare Records Page

CC360
 uses a process of fuzzy matching to identify duplicate and matching records. You can select two records and compare their match score to the matching threshold and the duplicate threshold from the
Fuzzy Data Comparison
 page under the
Fuzzy Matching
 tab.
When you compare two records on the
Compare Records
 page, you can verify whether
CC360
 considers two records a duplicate or match based on your matching settings. You can then adjust the weighting, null score, matching threshold, and duplicate threshold based on the fuzzy matching score results.
You can test
CC360
 match results before you run the data conversion match job. If you test your match results first, you can adjust your matching settings before you create records for external data.
The following areas appear on the
Compare Records
 page:
Data Records
The two objects to compare. The objects can be accounts, leads, contacts, beans, or master beans.
Results of Fuzzy Matching: Summary
Displays the total score, the maximum score, the matching threshold you set, and the duplicate threshold you set. Adjust the thresholds, null scores, and the weightings to get the appropriate results.
Results of Fuzzy Matching: Details
Displays the score, weighting, and weighted score of each field.
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