Table of Contents


  1. Preface
  2. Introduction to Informatica Cloud Customer 360
  3. Configuring the Data Cleansing Settings
  4. Managing Batch Jobs
  5. Verifying Addresses, Email Addresses, and Phone Numbers
  6. Synchronizing Salesforce Records with CC360
  7. Managing Duplicate Records
  8. Consolidating Records
  9. Converting External Records to Salesforce Records
  10. Managing Hierarchies
  11. Integrating Cloud Customer 360 with MDM Multidomain Edition
  12. Managing Multi-Org
  13. Custom Settings
  14. Glossary

Data Cleansing Options

You can enable legal form normalization, country name normalization, and domain normalization in
Legal form normalization is the process of extracting the legal form from the company norm and populating the legal form field with normalized data. Country name normalization is the process of standardizing the data in the country name field. Standardized country data improves reporting because it ensures that all of your data for a specific country exists in a single country category. Domain normalization ensures domain field consistency and improves the match results.
uses the domain field during fuzzy matching.


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