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English
  • Customer 360 for Salesforce Winter 2022
  • All Products

Table of Contents

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  1. Preface
  2. Introduction to Informatica Cloud MDM - Customer 360 for Salesforce
  3. Configuring the Data Cleansing Settings
  4. Managing Batch Jobs
  5. Verifying Addresses, Email Addresses, and Phone Numbers
  6. Synchronizing Salesforce Records with CC360
  7. Managing Duplicate Records
  8. Consolidating Records
  9. Converting External Records to Salesforce Records
  10. Managing Hierarchies
  11. Integrating Cloud MDM - Customer 360 for Salesforce with Multidomain MDM
  12. Managing Multi-Org
  13. Troubleshooting
  14. Appendix A: Custom Settings
  15. Appendix B: Glossary

Administrator Guide

Administrator Guide

Back Next

Configuring the Null Scores

Configuring the Null Scores

The null score determines how
CC360
 calculates the field score when one field for one of the records is null. You can configure
CC360
 to assign a score when one field is null so the null field does not penalize the total match score.
To configure the score,
CC360
 assigns a field if one of the records contains null values in the field, edit the matching settings.
  1. Based on the Salesforce environment that you use, perform the following tasks:
    • In Salesforce Classic, from the
      Setup
       section of the
      CC360 Admin
       tab, click
      Run the Setup Wizard
      .
    • In Lightning Experience, perform the following tasks:
      1. On the navigation menu, click
        CC360 Admin
        .
        The
        Manage CC360
         page appears.
      2. From the
        Setup
         section, click
        Run the Setup Wizard
        .
  2. Under the
    Setup
     section, click
    Deduplication
    .
  3. To create object settings, click
    New
    . To edit the object settings, click
    Edit
    .
  4. On the
    De-duplication Settings
     page, enter a value for the null score fields.
  5. Click
    Save
    .
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