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  1. Preface
  2. Introduction to Informatica Customer 360 for Salesforce
  3. Configuring the Data Cleansing Settings
  4. Managing Batch Jobs
  5. Verifying Addresses, Email Addresses, and Phone Numbers
  6. Synchronizing Salesforce Records with Customer 360 for Salesforce
  7. Managing Duplicate Records
  8. Consolidating Records
  9. Converting External Records to Salesforce Records
  10. Managing Hierarchies
  11. Integrating Customer 360 for Salesforce with Multidomain MDM
  12. Managing Multi-Org
  13. Troubleshooting
  14. Appendix A: Custom Settings
  15. Appendix B: Glossary

Configuring Settings to Identify Duplicate Records in Real Time

Configuring Settings to Identify Duplicate Records in Real Time

When the users create a record,
Customer 360 for Salesforce
(
Customer 360 for Salesforce
) matches the record with the existing records in Salesforce and searches for the duplicate records.
You can configure
Customer 360 for Salesforce
to prevent users from creating a record when a potential duplicate record exists.

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