When a business user or portal user adds or changes customer data, the change triggers a review process. A review process is an automated business process that notifies business managers when changes are ready for review.
A business user can add or update data in
. A portal user can use the Customer Portal to update the customer data.
The type of review process depends on the review workflow associated with the user. The review process might also vary based on the action you perform. For example, create, edit, merge, or unmerge task can trigger different workflows.