Table of Contents


  1. Preface
  2. Introduction to Informatica MDM - Customer 360
  3. Getting Started
  4. Adding Records
  5. Working with Draft Records
  6. Finding Records
  7. Editing Records
  8. Managing Record Versions
  9. Importing Bulk Data
  10. Viewing Tasks
  11. Participating in Review Processes
  12. Managing Tasks
  13. Resolving Duplicates
  14. Investigating Data Changes
  15. Investigating Relationships
  16. Creating Customer Profiles on the Customer Portal

Resolving a Record Sent Back for Updates

Resolving a Record Sent Back for Updates

If an approver sends back a record, the creator receives the task in the task inbox of the
page. As a creator, you can open the task, check the comments, work on the record, and send the record for reapproval.
  1. In the task inbox of the
    page, select the task.
    The record opens in the review panel of the
    Task Manager
  2. Click
    Task Details
    , and read the comments.
  3. Click
    , make changes as required, and then click
  4. To resolve the task, select one of the following actions:
    Submit for Approval
    Submits the updated record for approval.
    Deletes the record.
  5. Confirm your action.
    The task is closed.


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