All the IIR Workflows require the IIR Business Service (IIR Utility Service). You will need to import and compile this in order to use the IIR Workflows. This has to be done prior to importing the Workflow Processes. See the

Workflows

section. It can be found in the

issutilityservice.sif

archive file in the

siebel/busservs

directory of your IIR installation.