Table of Contents

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  1. Preface
  2. Introduction to Informatica MDM - Customer 360
  3. Getting Started
  4. Adding Records
  5. Finding Records
  6. Editing Records
  7. Working with Drafts
  8. Participating in Review Processes
  9. Importing Data
  10. Resolving Duplicates
  11. Investigating Data Changes
  12. Investigating Hierarchies and Relationships
  13. Viewing the Relationship Graph

Resolving Duplicate Records

Resolving Duplicate Records

Use the
Matching Records
view to compare similar records. When you identify records that are duplicates, you can resolve the duplicates by merging the records.
To identify and resolve duplicate records, perform the following tasks:
  1. Review the suggested similar records and, optionally, find other records that you think might be matches. Select duplicates.
  2. After you select duplicate records, the
    Navigate
    menu updates to include the child records and descendant records from the duplicate records. Review the child records. Select duplicates.
  3. Start the merge process.