Table of Contents

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  1. Preface
  2. Introduction to Informatica MDM - Customer 360
  3. Getting Started
  4. Adding Records
  5. Finding Records
  6. Editing Records
  7. Working with Drafts
  8. Participating in Review Processes
  9. Importing Data
  10. Resolving Duplicates
  11. Investigating Data Changes
  12. Investigating Hierarchies and Relationships
  13. Viewing the Relationship Graph

Relationship Graph Overview

Relationship Graph Overview

A relationship graph connects a group of business entities through relationships. You can use
Informatica MDM - Relate 360
to create a relationship graph. After you create a relationship graph in
Relate 360
, you can view the relationship graph in
Customer 360
.
The following image shows a representational relationship graph:
The image shows how the customer record is related to other records, such as Product, Service Request, and Transaction.
In the representational relationship graph, Customer, Product, Transaction, and Service Request are business entities, and owns, transaction, and complaint are relationships that connect the business entities. The representational graph can display all the products a customer owns. The graph can also display the service requests and the transaction details of each product the customer owns.
The Customer 360 environment must be integrated with
Relate 360
to view the relationship graph.