Installation and Configuration Guide

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User Roles

The MDM Hub user roles control read and write privileges of the Operational Reference Store (ORS) that contains the customer master data.

Customer 360

uses the following MDM Hub user roles:

User roles for system users: The ApplicationAdministrator role is for a super user, who has full privileges.
User roles for business users: User roles for the business users control the data privileges in the ORS and also the review privileges in the business processes. Each business user who is authorized to participate in customer data management receives one or more role assignments. Many users can have the same role.

Customer 360

includes the following predefined roles for the business users:

Sales Operation Analyst

Sales Operation Manager

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