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English
  • Customer 360 10.5
  • All Products

Table of Contents

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  1. Preface
  2. Introduction to Informatica MDM - Customer 360
  3. Getting Started
  4. Adding Records
  5. Working with Draft Records
  6. Finding Records
  7. Editing Records
  8. Managing Record Versions
  9. Importing Bulk Data
  10. Viewing Tasks
  11. Participating in Review Processes
  12. Managing Tasks
  13. Resolving Duplicates
  14. Investigating Data Changes
  15. Investigating Relationships
  16. Creating Customer Profiles on the Customer Portal

User Guide

User Guide

Back Next

Deleting a Record

Deleting a Record

If your user role includes the delete permission, you can delete records in the active state. You cannot delete a record that is in the pending state because the record is part of a workflow and is pending approval.
  1. From the
    Search Results
     panel of the
    Search
     page, select the record that you want to delete.
  2. Open the record.
  3. Click
    Actions
    Delete
    .
    A confirmation box appears.
  4. Click
    Yes
    .
    Customer 360
     marks the record as deleted and no longer displays the record, but does not remove the record from the database.
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