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  • Customer 360 10.5
  • All Products

Table of Contents

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  1. Preface
  2. Introduction to Informatica MDM - Customer 360
  3. Getting Started
  4. Adding Records
  5. Working with Draft Records
  6. Finding Records
  7. Editing Records
  8. Managing Record Versions
  9. Importing Bulk Data
  10. Viewing Tasks
  11. Participating in Review Processes
  12. Managing Tasks
  13. Resolving Duplicates
  14. Investigating Data Changes
  15. Investigating Relationships
  16. Creating Customer Profiles on the Customer Portal

User Guide

User Guide

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Overview

Overview

You can compare the best version of the truth at different moments in time for a particular record. If you suspect that the data in the record has changed inappropriately, you can use the
History
 view to identify the data event that caused the data change.
The
History
 view displays a chronology of data changes over the lifespan of the record. You can view the data that existed in the record at any point in time in the chronology. View the data before a data event and after a data event to determine if the event caused the inappropriate data change. A data event is any action that changes the data in a record, such as an edit or a merge operation.
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