Table of Contents

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  1. Preface
  2. Introduction to Informatica MDM - Customer 360
  3. Getting Started
  4. Adding Records
  5. Working with Draft Records
  6. Finding Records
  7. Editing Records
  8. Managing Record Versions
  9. Importing Bulk Data
  10. Viewing Tasks
  11. Participating in Review Processes
  12. Managing Tasks
  13. Resolving Duplicates
  14. Investigating Data Changes
  15. Investigating Relationships
  16. Creating Customer Profiles on the Customer Portal

Reassigning Tasks

Reassigning Tasks

Reassign tasks to other users who can work on the tasks. If you are a task administration, you might want to reassign tasks claimed by an user that is unable to work on the tasks. You can only reassign tasks to users who are potential owners of the tasks.
  1. Click
    Task Manager
    .
    The task panel contains a list of tasks.
  2. To reassign your assigned tasks, click
    My Assigned Tasks
    .
    The task panel lists all your assigned tasks.
  3. To reassign assigned tasks, click
    All Assigned Tasks
    .
    The task panel lists all assigned tasks.
  4. Optionally, to find tasks to manage, use custom filters or search.
    • Click the
      Filters
      icon, and then add filters.
    • In the search box, enter a search term, and then click the search icon.
    For more information, see Finding Tasks.
  5. Select the check box beside the tasks that you want to manage.
    The
    Selected
    list appears.
  6. From the
    Selected
    list, select
    Assign
    .
    The
    Assign
    dialog box appears.
  7. From the
    Assignee
    list, select a user to which you want to reassign the tasks.
    The
    Assignee
    list contains the potential owners shared by all selected tasks. For more information, see Potential Owners.
  8. Optionally, add a comment.
  9. Click
    Assign
    .
The task panel updates. The reassigned tasks appear in the
My Open Tasks
tab for the assigned user. The user name of the assignee appears in the
Owner
field of the tasks.

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