Table of Contents

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  1. Preface
  2. Upgrade Overview
  3. Pre-Upgrade Tasks
  4. Database Tasks
  5. Application Server Tasks
  6. Hub Store Upgrade
  7. Hub Server Upgrade (In-place Upgrade)
  8. Process Server Upgrade (In-place Upgrade)
  9. Resource Kit Upgrade (In-place Upgrade)
  10. Post-Upgrade Tasks
  11. Search Configuration Upgrade
  12. Hierarchies Upgrade
  13. ActiveVOS Post-Installation Tasks for the Application Server
  14. ActiveVOS Post-Upgrade Tasks for Business Entity Adapter
  15. ActiveVOS Post-Upgrade Tasks for Subject Areas Adapter
  16. Appendix A: Troubleshooting the Upgrade Process
  17. Appendix B: Frequently Asked Questions
  18. Appendix C: Processing Existing ActiveVOS Tasks
  19. Appendix D: Configuring Metadata Caching

Upgrading from Version 10.1, 10.2, 10.3, or 10.4

Upgrading from Version 10.1, 10.2, 10.3, or 10.4

Test and Add Process Servers

Test and Add Process Servers

Test a built-in cleanse function, such as a string function. If the test fails with a decryption error, delete and add the Process Server in the Hub Console.
  1. Test a built-in cleanse function.
    1. In the Model workbench, click
      Cleanse Functions
      .
    2. Acquire a write lock.
    3. Select the cleanse function that you want to test.
    4. Click the
      Test
      tab.
    5. Enter an input value, and click
      Test
      .
  2. If the test fails, check the
    cmxserver.log
    file for
    SIP-09131: General Decryption failure
    error.
    The
    cmxserver.log
    file is in the following directory:
    <
    MDM Hub installation directory
    >/hub/server/logs
  3. If the error log contains the
    SIP-09131
    error, delete and add the Process Server.
    1. In the Utilities workbench, click
      Process Server
      .
    2. Acquire a write lock.
    3. Select the Process Server that you want to delete, and click the
      Delete Process Server
      icon.
    4. Confirm deletion, and click
      OK
      .
    5. Click the
      Add Process Server
      icon.
    6. In the
      Add/Edit Process Server
      dialog box, configure the Process Server properties.
    7. Save the configuration.

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