Table of Contents

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  1. Preface
  2. Upgrade Overview
  3. Pre-Upgrade Tasks
  4. Database Tasks
  5. Application Server Tasks
  6. Hub Store Upgrade
  7. Hub Server Upgrade (In-place Upgrade)
  8. Process Server Upgrade (In-place Upgrade)
  9. Post-Upgrade Tasks
  10. Search Configuration Upgrade
  11. Hierarchies Upgrade
  12. ActiveVOS Post-Installation Tasks for the Application Server
  13. ActiveVOS Post-Upgrade Tasks for Business Entity Adapter
  14. ActiveVOS Post-Upgrade Tasks for Subject Areas Adapter
  15. Appendix A: Troubleshooting the Upgrade Process
  16. Appendix B: Frequently Asked Questions
  17. Appendix C: Processing Existing ActiveVOS Tasks
  18. Appendix D: Configuring Metadata Caching

Upgrading from Version 10.1, 10.2, 10.3, 10.4, or 10.5

Upgrading from Version 10.1, 10.2, 10.3, 10.4, or 10.5

Test and Add Process Servers

Test and Add Process Servers

Test a built-in cleanse function, such as a string function. If the test fails with a decryption error, delete and add the Process Server in the Hub Console.
  1. Test a built-in cleanse function.
    1. In the Model workbench, click
      Cleanse Functions
      .
    2. Acquire a write lock.
    3. Select the cleanse function that you want to test.
    4. Click the
      Test
      tab.
    5. Enter an input value, and click
      Test
      .
  2. If the test fails, check the
    cmxserver.log
    file for
    SIP-09131: General Decryption failure
    error.
    The
    cmxserver.log
    file is in the following directory:
    <
    MDM Hub installation directory
    >/hub/server/logs
  3. If the error log contains the
    SIP-09131
    error, delete and add the Process Server.
    1. In the Utilities workbench, click
      Process Server
      .
    2. Acquire a write lock.
    3. Select the Process Server that you want to delete, and click the
      Delete Process Server
      icon.
    4. Confirm deletion, and click
      OK
      .
    5. Click the
      Add Process Server
      icon.
    6. In the
      Add/Edit Process Server
      dialog box, configure the Process Server properties.
    7. Save the configuration.

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