In previous releases, a service call step was called an automated step.
The guide designer uses the JIT spacetree technology to allow any user (not necessarily a developer) to create a web application called a "guide". Typically, a user is a domain expert who can design a tree-based application for such applications as technical support calls, sales calls, or organizational business processes. A guide is an application with a single starting point, branching to steps that have different outcomes.
In the Guide Designer Demo project (see the Guide Designer Automated Step Demo Sample Project), there are several guides as well as their support files that you can import to examine how to implement a guide.
To import all demo files into Guide Designer
Create the Service Call Step Service template, described in the Guide Designer Automated Step Demo Sample Project.
Start the server and deploy the BPR.
Log in to Process Central.
On the Guide Designer Home page, select Import and from the file system, import all guides from the
folder in the sample project. You can import multiple guides in an archive file.
Ensure that you import all guides. Some guides have a dependency on others.
For additional details, select Help in the Process Designer.