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  1. Preface
  2. Process Central
  3. Guides Overview
  4. Process Designer Tutorial
  5. For Administrators

Central and ActiveVOS Screenflow

Central and ActiveVOS Screenflow

Assigning a Task to Another User

Assigning a Task to Another User

A task's potential owners, actual owner, and business administrators can assign a task to another user, making that person the actual owner of the task. It also adds that person to the list of potential owners if not already on the list. A task can be assigned when it is in an active state (Unclaimed or Claimed), and for the new owner, it is in the Claimed state. If the old and new owners are already logged in, they must select
Refresh
to see the change to their task list.
To assign a task:
  1. Select a task from the list.
  2. Select
    Assign
    .
  3. In the
    Assign Task
    dialog, select a user. The user does not need to be among the potential owners group, but must be a named in the Identity Service (member directory).
The task is now claimed by the new owner.
Sometimes a task is automatically reassigned, as described in What Happens When a Task is Overdue.

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