After a major release upgrade, the old and new versions of the services might continue to run concurrently for up to 24 hours. Ensure that the Secure Agent machine has sufficient free memory to avoid memory depletion during this period.
Perform the following steps to ensure that the Secure Agent is ready for the upgrade:
Ensure that each Secure Agent machine has sufficient disk space available for upgrade.
The machine must have at least 5 GB free space or the amount of disk space calculated using the following formula, whichever is greater:
Minimum required free space = 3 * (size of current Secure Agent installation directory - space used for logs directory)
Close all applications and open files to avoid file lock issues, for example: