A workflow orchestrates a sequence of steps to manage and approve organizational change. You can use workflows to design and visualize the changes and ensure compliance with it. Workflows allow frequent repetition of steps in a clear and consistent manner and provide evidence that the steps are followed every time the workflow is run.

Informatica leverages the Business Process Modeling Notation (BPMN) infrastructure that allows you to design multi-step approval workflows in

Metadata Command Center

. You can design workflows that suit your organizational needs and configure events for the workflows in

Metadata Command Center

.

A workflow configured in

Metadata Command Center

determines the business process to be followed. Workflow events determine the events that can start the workflow and the user roles that can participate in the workflow.

A workflow specifies a series of predefined steps that begin when a user performs certain tasks in

Data Governance and Catalog

.

The following tasks start a workflow:

Create a business or
data access asset
.
Modify the description or other editable properties on the
Overview
tab of a business asset.
Modify the description of a technical asset.
Modify editable properties on the
Overview
,
Conditions
,
Rules
,
Techniques
, and
De-identification Rank
tabs of a
data access asset
.

A workflow also provides options to include the stakeholders who must be involved in providing inputs for the steps configured in the workflow. Each step is a task that a stakeholder of the asset must perform. A workflow ensures that the right people have the opportunity to provide inputs, challenge, and approve matters related to the asset that is created or modified.

Human intervention becomes necessary in business processes where a decision needs to be taken. For example, a human action is required for approvals. The workflows start when you work with assets in

Data Governance and Catalog

. For example, when a user attempts to create a business asset,

Data Governance and Catalog

creates a ticket for the approval process. This ticket starts the workflow associated with the asset and involves the relevant stakeholders in the process.

For more information about working with workflow tickets, see

Asset Management

in the

Data Governance and Catalog

help.

You can choose to use predefined workflows or configure custom workflows. A predefined workflow uses a predefined business process provided by Informatica that you can't modify. A custom workflow uses a business process that you design based on your organization's needs.

Effective in the April 2026 release,

Application Integration

workflow events are no longer available in

Metadata Command Center

. Previously, you could view and use

Application Integration

workflow events.

To use workflows, perform the following high-level steps:

Design and publish workflows in
Metadata Command Center
that suit your organizational needs or use the predefined workflows provided by Informatica.
Configure workflow events with the published workflows in
Metadata Command Center
.
Create or modify assets in
Data Governance and Catalog
to create tickets.