File Transfer Portal Guide

10.4.0
- 10.5.3
- 10.5.0
- 10.2.3
- 10.2.2 HotFix 1
- 10.2.2
- 10.2.1
- 10.2
- 10.1

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Secure Mail

The Secure Mail feature in

Managed File Transfer

allows you to send and receive ad-hoc messages with file attachments. When a message is sent, each recipient will receive a unique link to a location where the recipient can download the file(s) securely. When a message is sent using Certified Delivery, the message appears in the recipients Inbox. Recipients have the option to reply to and attach files to messages.

There are no limits to the number of files you can attach to a Package, however the size of an individual file in a Package can be limited by a

Managed File Transfer

Product Administrator. The message and files inside each Package are automatically encrypted with AES-256 as you upload them to the server.

The Secure Mail menu option is available if your account is authorized to use this feature. The Secure Mail dashboard provides access to all the Secure Mail features. From the Secure Menu pane you can compose a new message, view your inbox, view drafts, view messages in the outbox, view a list of all sent messages and manage your address book.

The Compose, Drafts, Outbox, and Sent Items features are only available to users that are fully authorized to use Secure Mail. The Inbox and Address book features of Secure Mail are available to users with access to Shared Drive or Secure Folders.

The Secure Mail window has the following sections:

Inbox: The Inbox section displays incoming Certified Delivery messages and message replies from your recipients. If the feature is enabled by the
Managed File Transfer
Product Administrator, you can allow your message recipients to reply to your message and include file attachments.
Compose: The Compose page allows you to attach files and specify a message that will be sent to one or more recipients. The options available on the Compose page are set by the
Managed File Transfer
Product Administrator. To compose a new message, either click the
Compose
link in the Secure Mail pane. For more information, see Compose.
Drafts: A Package can be saved as a draft, allowing you to come back at a later time to attach more files or alter the message on the Package before sending. The most recent drafts are displayed in the Secure Mail dashboard. The complete list of drafts are found by clicking the
Drafts
link in the Secure Mail pane. For more information, see link.
Outbox: When you send a Package, it will be placed in the Outbox while
Managed File Transfer
sends an email to each of the recipients that includes a unique URL to access the Package. The complete list of Packages in the Outbox are found by clicking the
Outbox
link in the Secure Mail pane.
Sent Items: The Sent Items section shows Packages that have been sent. If the icon appears next to any Package, there may have been an error sending the email(s) or the package may no longer be available. Hovering over the icon will allow you to view the status of these Packages. The complete list of sent Packages are found by clicking the
Sent Items
link in Secure Mail pane.
Address Book: The Address Book contains a directory of your recipient's email addresses. When you send a Secure Mail message, the address book will store the email address on the Recently Used tab. Contacts and their details can be permanently saved by adding them in the Contacts tab. You can create email distribution lists by using the Groups tab. The Address Book can be accessed by clicking the Address Book link in the Secure Mail pane. For more information, see Link.