The external database that

Managed File Transfer

is running on. Speak with your database administrator to make sure this database is part of the backup process.

The folder locations for the Logs, Packages, Documents and WebDocs directories. Speak with your network administrator to make sure that these locations are part of the backup process.

All user data and configurations for

Managed File Transfer

are stored in the [InstallationDirectory]/userdata folder. Although the Logs, Packages and other directories should be pointing to network locations it is still recommended to make backups of this location for custom email templates, SSL certificates and other files that are not using a network location.