If the upgrade does not complete successfully, review log files to determine the cause of the failure. The upgrade log files are in the root of the directory where the new version of Informatica is installed. Review the following log file: Informatica_<Version>_Services_Upgrade.log.

If the upgrade fails, restore the domain configuration repository database from the backup and run the installer again.

If the Administrator tool is configured for secure communication, you might receive a

404 Not Found

message when you access the Administrator tool. This issue occurs when the machine that runs the gateway node cannot access the keystore file used for the HTTPS connection to the Administrator tool. Copy the file to an accessible location, and then shut down the domain. Run the infasetup UpdateGatewayNode command to update the gateway node with the location of the keystore file. You must run the command on each gateway node in the domain.