Table of Contents

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  1. Preface
  2. Understanding Domains
  3. Managing Your Account
  4. Using Informatica Administrator
  5. Using the Domain View
  6. Domain Management
  7. Nodes
  8. High Availability
  9. Connections
  10. Connection Properties
  11. Schedules
  12. Domain Object Export and Import
  13. License Management
  14. Monitoring
  15. Log Management
  16. Domain Reports
  17. Node Diagnostics
  18. Understanding Globalization
  19. Appendix A: Code Pages
  20. Appendix B: Custom Roles
  21. Appendix C: Informatica Platform Connectivity
  22. Appendix D: Configure the Web Browser

Administrator Guide

Administrator Guide

Troubleshooting the Log Manager

Troubleshooting the Log Manager

Domain and application services write log events to Service Manager log files when the Log Manager cannot process log events. The Service Manager log files are located in the default logs directory. The Service Manager log files include catalina.out, localhost_<date>.txt, and node.log. Services write log events to different log files depending on the type of error.
Use the Service Manager log files to troubleshoot issues when the Log Manager cannot process log events. You will also need to use these files to troubleshoot issues when you contact Informatica Global Customer Support.
You can troubleshoot an Informatica installation by reviewing the log files generated during installation. You can use the installation summary log file to find out which components failed during installation.

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