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Chatter Connector

Chatter Connector

Troubleshooting a Chatter Synchronization Task

Troubleshooting a Chatter
Synchronization
Task

The solution to the following situations might help you troubleshoot Chatter
synchronization
task:
  • When you configure the log file, the log file captures the exception and the log messages in a specific location. For example,
    <Secure Agent installation directory>\apps\Data_Integration_Server\<latest version of connector>\ICS\main\tomcat\log
    .
  • When you create a
    synchronization
    task, the
    null
    error message occurs when a connector with invalid configuration is selected. The exception details are available in the following location:
    <Secure Agent installation directory>\apps\Data_Integration_Server\<latest version of connector>\ICS\main\tomcat\log
  • When a
    synchronization
    task fails, the exception and log details are captured in the Session Log. To run the application in debug mode, you require special permission from the administrator.

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